"Matt" eventually picked up on their own conclude. He was really courteous in addition to told me their e-mail employees is "waaaaaay" driving. He waived the fifteen% restocking cost but I nonetheless should mail this again at my very own price.
Positioned my buy on June seventeenth. 2 components were stated as available and a pair of elements will be offered on June 20th. I have termed quite a few situations and preserve getting the operate all over.
I sent an e-mail 2 times inquiring them to cancel that Component of the order but heard no reply. The bolt arrived and now I'm getting billed a every day rate from the mail Office environment until finally I decide on it up.
I ordered a component 0455254-453 that Partzilla's Web page has labeled ASM-Taxi, FRONT, a hundred and ten W/DECALS (Polaris) $221.forty three. ****PLEASE Be aware***** in The outline it states "W/DECALS. In the event the aspect arrived it did NOT provide the decals Together with the part. Upon contacting in, I was informed through the rep that Partzilla didn't know why it had been shipped without the need of decals and he would reorder the element. He sent me a return authorization, I packed up the aspect and delivered it back and awaited shipping of the new element once more. Once the new component arrived it was received the very same way the first supply was received, Without the need of DECALS. My partner termed in and he was told again, the rep didn't realize why they go on to ship the incorrect component, and it was agreed which the rep would just ship the decals separately. Once the decals did get there, there should have been four to accomplish the glimpse in the section. Two fender decals (a suitable and remaining) and two Polaris decals (a suitable in addition to a remaining). The best Polaris decal wasn't sent. On 1/19/eighteen, upon /calling in to "customer care" for a THIRD time, I used to be told through the rep named John, that following on the lookout into this, the decals The outline refers to will be the warning label rather than the colourful decals to finish the glimpse from the portion. He mentioned he was sorry but there was nothing he could do. I told him that it wasn't my fault that Partzilla's Web page is not really apparent on their own description and that this should are already discovered in the opposite many phone calls which i had built to customer support in the past 6 weeks to take care of this make a difference.
I would like I'd never ever heard about partzilla but I will do my very best to make certain Some others Will not suffer from your lousy customer support. I am post on every overview web site which i can find and on social networking. Steer clear of PARTZILLA.
I last but not least received an electronic mail expressing that Partzilla was focusing on my get but nonetheless no areas as of 5pm July thirteen. Meanwhile so as to get my Honda ST90 venture rolling I purchased lots of the similar elements from Beatrice on the web and they arrived 2 days later on!
I ordered a entrance fender for my 18 year previous suzuki JR50 and The brand new fender color did not match. They despatched me a return authorization And that i sent the fender back.
After we get your part from the manufacturer, the maker presents an believed transport date for that aspect. If your company pushes the shipping and delivery day again, a notification is distributed to The shopper to let you recognize the approximated shipping day for the sections have altered.
O/W, Partzilla is my oem Kawasaki pieces supplier Unless of course I want to pay thirty% far more (est.) for any probable a lot quicker direct time. I endeavor to program out ahead so I don't piss my neighborhood Kaw seller off by asking price ranges and after that not shopping for from him >
These are really extensive and dependable. I have requested from them various occasions and haven't been let down. The proof is my '66 Honda CL160 which still operates and appears superior sixty six decades on thanks to Partszilla.
I seemed up an element on partzilla.com (windshield for my motorcycle), which did not have a picture. So, I identified as their customer care to question what all came from the package. I had been transferred to your tech Partzilla OEM man And that i requested him precisely the same dilemma. He stated, "Allow me to seem it up to verify". He asked what it truly is I am hoping validate which was within the kit.
We ended up sourcing all of our sections from neighborhood/regional distributors who will get them in my fingers prior to Partzilla even believed they'd ship. They are now en route. Lesson realized: never ever shop at Partzilla.
And Partzilla do have most of the honda pieces imaginable. A t least those Honda however would make. Price ranges are quite acceptable. Customer service can also be very good the several occasions I have essential it.
I have ordered several situations from Partzilla for components for my Yamaha Kodiak. The parts arrived on time or earlier than said and ended up what I required. I will be ordering yet again from Partzilla when I would like.